CASE STUDY: How Healthrageous Drives Medex Savings with Meals and Engagement
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Medex Savings Case Study
This case study demonstrates that sustained meal delivery paired with engagement can drive material reductions in medical cost and acute utilization, especially in populations with complex chronic needs. The results are statistically significant and actionable for plans seeking to optimize SSBCI, retention, and Star Rating measures.
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SUPPLEMENTAL BENEFITS DRIVE IMPACT
Providing meals proactively to manage chronic conditions
Layering in engagement strategies (text/phone/direct mail)
Sustaining access over the full plan year
Traditional MA meal benefits are often short-term (e.g., post-discharge) or fragmented (e.g., through community organizations), limiting their impact. This program differentiated itself by:
Eliminating prior authorizationProviding meals proactively to manage chronic conditions
Layering in engagement strategies (text/phone/direct mail)
Sustaining access over the full plan year
The result: a scalable, data-validated model for reducing avoidable utilization and improving clinical outcomes through food-as-medicine.